voice-beartell
AI Voice Call Center Platform
Turn your phone into the world's most patient, consistent, and analytically brilliant sales rep, customer success agent, and researcher — all at once. voice-beartell puts AI voice agents at the center of your customer relationships, running unlimited concurrent calls and transforming every conversation into structured intelligence your CRM actually understands.
Human agents are your biggest bottleneck — and your biggest cost center
Your customers need to be called. Appointment reminders, renewal nudges, survey follow-ups, payment notices, lead qualification — the list is endless. But your team can only do so much.
Six Capabilities. One Platform.
Everything you need to run enterprise-grade AI voice operations — from the first call to the final KPI report.
Ultravox.ai powers real-time conversational AI over Jambonz VoIP telephony. Natural turn-taking, interruption handling, and multilingual support — conversations designed to feel human, because they are.
DRAFT → SCHEDULE → RUN → PAUSE → RESUME → COMPLETE. Pause mid-campaign to fix a prompt, adjust the script, then resume from exactly where you left off — zero calls lost.
Every transcript analyzed by your choice of LLM (Gemini, Groq, or self-hosted Ollama). Custom schemas extract typed JSON from every call — interest level, budget, appointment status, sentiment, competitor mentions.
Full organization-level data isolation. Each tenant sees only their customers, campaigns, and calls. Shared infrastructure, zero data cross-contamination. Scale from 1 organization to thousands on the same deployment.
Complete branding system — your company name, logo, colors, and custom domain. Beartell is invisible. Ship your own AI voice platform to clients under your brand in hours, not months.
Redis-backed Bull queue with automatic retry on no-answer, busy, or failed calls. Configurable retry delays, maximum attempts, and business-hours-only calling windows. Contact rates climb while you sleep.
Total control over every campaign, at every moment
I'm calling from Renova Insurance customer services.
Your 2025 policy expires on March 30th.
Would you like to continue with us this year?"
Conversations that sound human. Data that computers can process.
{{customer.firstName}}, {{invoice.amount}}, {{appointment.date}}. Each conversation is unique. No customer hears a generic robot.
Every call becomes structured data your CRM can act on
After each call, your chosen LLM analyzes the transcript and extracts exactly the fields you define. Not summaries. Not tags. Typed, structured JSON — ready for your database, dashboard, or automation workflow.
customerInterest, appointmentScheduled, competitorMentioned. Enum, boolean, number — all typed.
{
"renewalConfirmed": true,
"customerInterest": "high",
"priceSensitive": true,
"discountAccepted": true,
"paymentMethod": "sms_link",
"competitorMentioned": false,
"sentiment": "positive",
"callbackRequested": false,
"durationSeconds": 163
}
Six ways voice-beartell transforms customer relationships
Every team that talks to customers at scale has a version of this problem. voice-beartell solves it with AI that never tires, never forgets, and never misses a data point.
Call 500 inbound leads within 5 minutes of form submission — while interest is at peak. The AI assesses budget, timeline, decision authority, and competitive landscape. You receive a ranked list: hot, warm, and cold leads with structured data. Your sales team only touches the qualified ones.
Clinics, law firms, repair shops — anyone with scheduled appointments faces no-shows that cost revenue. AI calls every customer the day before, confirms attendance, offers reschedule options, and updates your calendar in real time. Transcripts capture the reason for every reschedule for trend analysis.
Insurance, SaaS, memberships — passive churn happens when customers simply forget to renew. Run renewal campaigns 30, 14, and 7 days before expiry. AI handles objections, applies loyalty discounts, confirms renewal, and logs every objection pattern so you can fix pricing before it becomes a trend.
Survey emails get 3% response rates. A real conversation gets 30%+. AI conducts NPS interviews, asks contextual follow-up questions based on the score, extracts complaints as structured data, and flags detractors for human follow-up before they churn — or post publicly.
Overdue invoices are uncomfortable for both sides. AI makes the call professionally, reminds about the outstanding amount, offers payment plan options on the spot, and records the outcome. Follow-up campaigns automatically retarget unresolved accounts on a configurable schedule.
New users who don't activate within 7 days will likely churn. An AI agent calls at the right moment, walks through setup, answers common questions, and identifies blockers. Extraction captures "stuck at step 3" or "hasn't found feature X" — feeding directly into your product improvement backlog.
Sell it as your own product. Your brand, end-to-end.
voice-beartell ships as a complete whitelabel platform. Your company name, logo, colors, and custom domain — the platform becomes your product. Resell to clients, deploy for enterprise, or run as your own SaaS offering. Beartell is invisible.
Billing Models
Buy credits upfront. Each call deducts from balance. Campaigns pause automatically at zero. Ideal for predictable volumes with cost certainty.
- No monthly commitment
- Campaign auto-pauses at credit limit
- Top-up anytime via dashboard
Pay for actual usage at month-end. No upfront commitment. For high-volume enterprise clients with variable campaign loads.
- Unlimited calls during billing period
- Configurable spending alerts
- Monthly consolidated invoice
Monthly subscription includes a base call bundle. Additional calls at overage rate. Predictable core costs with unlimited expansion capacity.
- Included call bundle per month
- Rollover unused credits
- Overage at discounted rate
Built on production-proven open standards
Real-time speech-to-speech AI — state-of-the-art voice model with natural turn-taking, interruption handling, and multilingual support.
Open-source programmable VoIP platform. SIP trunking, PSTN, and WebRTC — connecting AI to any phone number globally.
Multi-tenant relational store with organization-scoped isolation, call archive, full-text transcript search.
Durable async call queue with retry, batch processing, and priority scheduling. Survives restarts without losing queued calls.
LLM-agnostic analytics. Cloud LLMs or self-hosted Ollama for full data sovereignty.
Modern SPA admin dashboard with real-time monitoring, interactive charts, and role-based UI — built on Express.
voice-beartell runs on Knixus Technologies cloud platform — IaaS/PaaS/SaaS with on-demand compute, live migration, cloud shell, and a rich ecosystem of development and AI services. Enterprise-grade performance with full data sovereignty.
Ready to put AI at the center
of every customer conversation?
From first-call lead qualification to post-purchase NPS — voice-beartell handles the volume, captures the data, and lets your team focus on the conversations that truly need a human touch.